Brain Surgeons shop at BathroomWall

I know it is wrong to mock the afflicted and it is also not generally considered good business practice to take the piss out of customers... but hey... what the heck....

A few days ago a lady contacted us to query what size she should buy. As I had never met the women unsurprisingly I was not able to make an informed judgement, so I asked her what size she usually was as as a guide the small womens' T-shirts were a UK 8-10, the medium a 12-14, large 16-18, x-large 18+. She then went ahead and ordered the medium. All good so far....

Then this morning I get an emailing saying I have sent her the wrong size and she needs a much bigger size. She was most upset because I told her it would fit, because I said a medium was suitable for a UK 12-14. The response "This is much too small as I am 14 stone, you would have to be 9 stone to fit in this"

I fucking despair